TOS Compliant Method to Remove Negative Reviews – Shane Barker – Amazon Legends – Episode #225
04/18/23 Nick Uresin
The guest on today’s episode is Shane Barker. He is a highly experienced marketing professional with over two decades of expertise in helping Fortune 500 companies expand their digital presence. He has been recognized as a leading influencer in marketing by esteemed organizations like the Content Marketing Institute and Influence Directory. He has also served as an instructor at UCLA, contributing to developing the university’s Influencer Marketing and Personal Branding programs.
In recent years, Shane has shifted his focus to e-commerce, particularly on Amazon. His interest in the platform was sparked during a joint effort to increase traffic to product listings, which exposed him to the complexities of the platform. During this time, he discovered that negative reviews were a common pain point for Amazon sellers. In today’s episode, he discusses TOS compliant method to remove negative reviews.
Takeaways:
- When reaching out to Amazon and requesting to remove a review; you must present your case clearly through data.
- For example, if a buyer buys multiple products from you and leaves one-star reviews for all, you can explain to Amazon the probability of that happening and request to remove that buyer’s account.
- There are different departments on Amazon you can file your case effectively to remove the review.
- Most of the time you have to file a second case to get a resolution for a review problem on Amazon.
- Be aware of the TOS and make sure you are following Amazon’s guidelines in improving your seller performance.
Quote of the Show:
Links:
- Learn More → www.Selletek.com
- Here’s Shane’s contact info: shane@selletek.com
Special offer for Amazon Legends Listeners:
Click here: https://selletek.com/amazonlegends/
Ways to tune in:
Amazon Legends is sponsored by Argometrix, the authority on, and a leading supplier of, competitive intelligence for online retail. To learn more, head over to https://argometrix.com/
Sponsors
A2X Accounting
A2X is a world-class software company which automates accurate ecommerce accounting for thousands of ecommerce businesses worldwide. Whether you are selling on Shopify, eBay, Etsy, Amazon or Walmart, A2X will give you confidence your financials are accurate and the insights you need to run your ecommerce business efficiently.
Use the following coupon codes to receive discount on A2X Accounting services:
- COUPON1
- COUPON
Helium10
An eCommerce suiteto manage and sell products, find keywords, identify trends, optimize listings, streamline advertising campaigns, and more on Amazon.
Use the following coupon codes to receive discount on Helium10 services:
- ARGOMETRIX10 – 10% off onall plans (including annual plans)
- ARGOMETRIX50 – 50% off on first month
Carbon6
Top 1% Amazon sellers rely on Carbon6 tools to scale, optimize, and stay ahead of the curve.The C6 suite of tools makes it simple to optimize and streamline every aspect of your Amazon business.
-
PixelMe -
SellerTools -
AMZAlert -
ZonTools -
ScanUnlimited -
PPCEntourage 
MerchNinja-
PrettyMerch -
SoStocked
Use the following coupon codes to receive discount on Carbon6 services:
- COUPON1
- COUPON2
eComBalance
eComBalance offer monthly bookkeeping services for growing eCommerce brands, agencies, and software companies.
Click here to sign up for eComBalanceand get 1 month free.
Spread the word!
If you enjoyed listening to this podcast, then please support me with a review on Apple Podcasts. It's easy and takes 1 minute! Just Click here to head to Apple Podcasts and leave an honest rating and review of the podcast. Every review helps!
About the Host:
