Episode # 143 – Tell Your Brand Story on Amazon – Ila Byrne & Catherine Harpe Neal – Amazon Legends

09/08/22 Nick Uresin
Cover art for Catherine Harpe Neal & Ila Byrne on Amazon Legends
 

Selling on Amazon from the start of a company’s launch provides unique perspectives because of the unique challenges and opportunities it comes with. Today we have two great guests, the first of which, Catherine Harpe Neal, is the Director of eCommerce at Parch Spirits Co and also runs a foster home for dogs. Along with Catherine, Ila Byrne is the Co-Founder of Parch and has some amazing experience from leading innovation at Diaggio. You’ll get some great advice on the process behind launching on Amazon, how to build out your brand story using Amazon, and what it takes to assemble a great team.

 

Takeaways:

 

  • One of the most important aspects of building a lifestyle brand is educating consumers and much of that comes from working with partners in existing industries.
  • Deciding to sell on Amazon is not just something you can do on the side of your business. It is a massive sales channel and adding that to your company requires you to adopt and implement an entirely new set of standard operating procedures (SOPs).
  • Some of the SOPs you need to introduce to hit the ground running on Amazon include how you package orders, ASINs, and FBA and FBM decisions. 
  • Amazon is putting massive amounts of effort into promoting all 3rd-party sellers to use their FBA fulfillment service.
  • Even though you may use FBA, it’s imperative to have everything in place for FBM in case of an inventory or supply chain issue. 
  • Although you might be using an agency to help with your Amazon operation, you also need someone internally that can own everything to do with Amazon.
  • Building out your brand through Amazon means that you can reach customers across the US while also telling your brand story through the pages of Amazon that can match the brand world that you have created through all of your other channels.

 

Quotes of the Show:

 

  • “Amazon has incentivized 3rd-part sellers enough to, in a positive way, force your hand to fulfill via FBA” – Catherine Harpe-Neil
  • “You can’t really launch a brand, especially a CPG brand, without Amazon these days” – Ila Byrne

 

Links:

 

 

Shout Outs:

 

  • Marknology – Amazon Agency

 

Ways to Tune In:

 

 

 

 

Amazon Legends is sponsored by Argometrix, the authority on, and leading supplier of, competitive intelligence for online retail. To learn more, head over to https://argometrix.com/ 

Amazon Legends is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/ 

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About the Host:
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Nick Uresin is the Founder and CEO of ArgoMetrix, a New York based software and consulting company established in 2013. Nick is an Entrepreneur, Electronics, Communications and Computer Science Engineer, who has a passion for problem solving with technology. Nick built an online retail company with annual revenues of over $10 million. He developed his vision to organize the knowledge and technology he developed to become a large Amazon Seller and provide it as a service to manufacturers and sellers of consumer products. Let's get social! Follow us and get ArgoMetrix's latest updates on Twitter, Facebook or LinkedIn.

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